Telecare and Personal Alarms for the Elderly are eligible for VAT relief in the United Kingdom if the person using the equipment meets certain criteria. In order to obtain the product VAT free the user’s disability has to qualify.
For VAT purposes, the user is disabled or have a long-term illness if any one of the following three statements apply:
They have a physical or mental impairment that affects their ability to carry out everyday activities, e.g. blindness, They have a condition that’s treated as chronic sickness, like diabetes, arthritis, etc. They are terminally ill You don’t qualify if you’re elderly but able-bodied, or if you’re temporarily disabled.
In order to claim your exemption on any eligible product you will need to complete the ‘Are You VAT Exempt?’ section on the Checkout page on the website, immediately before you confirm your purchase. You will then need to enter the disability or condition that qualifies for VAT exemption, as well as the name of the exempt person, in the boxes provided.
Call All Contacts, Connect To First - Your Wristband will call all your emergency contacts* together, connect you to the first to answer and send an SMS to the other contacts to tell them your call was connected successfully
Bring In Emergency Services - At the touch of a button your emergency contact can bring in emergency services instantly on a 3-way call so everyone can talk together to help.
What3Words Instant & Precise Location - Let everyone know your exact location within 3 metres instantly using the amazing What3Words service using advanced text to speech over the phone line
Bring In Other Emergency Contacts - At the touch of a button any of your emergency contacts can bring any other contact onto a 3-way call instantly
Personalised Quick Reference User Guide - A personalised credit card sized quick reference guide for your Family & Friends on how to use our superb time saving features in case of an emergency call.
Wristband Usage Reports - We let Friends & Family know how the Wristband is being used including: Wearing patterns - Is the Wristband being worn at all times or just certain times Charging patterns and does it run out of battery Mobile network signal levels - are there areas where mobile signal is not good Location update information (is GPS and Wifi location information always available) You can learn more about FlawlessConnect by visiting https://FlawlessConnect.info * FlawlessConnect Plus will call up to 3 of your emergency contacts at the same time ** What3Words relies on GPS or Wifi location data to give your exact position